Guidelines for creating and managing business listings on the Noccea Business platform.
Business Listing Requirements
To ensure quality and authenticity, all business listings must meet the following criteria:
- Legitimate Business: Must be a real, operating business or service
- Accurate Information: All details (name, contact, location) must be current and correct
- Appropriate Category: Business must be listed in the correct category
- Professional Description: Clear, informative description of services/products
- Valid Contact Information: Working email, phone, or website
Content Guidelines
Business descriptions and content should follow these standards:
- Professional Language: Use clear, professional communication
- No Misleading Claims: Avoid exaggerated or false statements
- Appropriate Content: No offensive, discriminatory, or inappropriate material
- No Spam: Avoid repetitive keywords or promotional language
- Original Content: Use unique descriptions, not copied from other sources
Prohibited Activities
The following activities are not permitted on the platform:
- Creating duplicate or fake business listings
- Impersonating other businesses or individuals
- Posting offensive, illegal, or inappropriate content
- Spamming or excessive promotional activities
- Manipulating reviews or ratings
- Using the platform for illegal business activities
Review Process
All business listings go through our review process:
- Initial Review: Listings are reviewed within 1-2 business days
- Verification: We may contact you to verify business information
- Approval: Approved listings go live immediately
- Rejection: Rejected listings receive feedback for improvement
Maintaining Your Listing
To keep your listing active and effective:
- Keep Information Current: Update contact details, hours, and services regularly
- Respond to Inquiries: Be responsive to customer questions and feedback
- Monitor Reviews: Engage professionally with customer reviews
- Stay Active: Inactive listings may be archived after 6 months
Featured Listings
Businesses may be selected for featured placement based on:
- Quality and completeness of listing information
- Positive customer reviews and ratings
- Active engagement with the platform
- Community contribution and support
Violations and Enforcement
Violations of these guidelines may result in:
- Warning: First-time minor violations receive a warning
- Listing Suspension: Temporary removal while issues are addressed
- Account Suspension: Temporary account restrictions
- Permanent Removal: Severe or repeated violations result in permanent removal
Getting Help
If you need assistance with your business listing:
- Visit our FAQ section for common questions
- Contact our support team for personalized help
- Check your dashboard for listing status and feedback
- Review our getting started guide
Ready to Get Started?
Create your business listing
and join our growing directory of African businesses.